Contact Us
Get in Touch
A real person will read your message.
We are a small team. When you email us, you are not opening a ticket into a queue — you are writing to someone who knows our products and genuinely wants to help you get the right answer. Whether it is a question before you buy, a concern after delivery, or something in between, we will do our best to respond within one to two business days.
Email Support
Email is the only way to reach us — we do not have a phone line or live chat. Write to us with as much detail as you like and we will respond clearly and promptly.
We typically respond within 1–2 business days, Monday through Friday.
Response Hours (Eastern Time)
- Monday – Friday: 9:00 AM – 6:00 PM EST
- Saturday: Closed
- Sunday: Closed
- U.S. Federal Holidays: Closed
Emails received on weekends or holidays will be answered on the next business day.
Emailing About an Order?
To help us look into it quickly, please include the following in your message:
- Your order number (starts with #)
- The email address you used at checkout
- A brief description of the issue or question
If your order arrived damaged or an item is missing, a photo is very helpful and speeds things up considerably.
Business Information
LiVAP is operated by MANLY CHIC LLC. We are a US-based online retailer — we do not have a retail storefront or walk-in location. All customer inquiries are handled through email.
MANLY CHIC LLC
5555 Youngstown Warren Rd, Unit 12
Niles, OH 44446
United States
support@livap.com
Send Us a Message
Use the form below to send us a message. We will follow up at the email address you provide. If your question is about a specific order, please include your order number in the message — it helps us respond faster.