Privacy Policy

Last updated: April 2025

This website is operated by MANLY CHIC LLC, doing business as LiVAP, located at 5555 Youngstown Warren Rd, Unit 12, Niles, OH 44446, United States.

We take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide

When you place an order, create an account, or contact us, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers — we do not store your full card details)
  • Order history

B. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address
  • Device and browser type
  • Pages visited and browsing behavior
  • Data collected through cookies and tracking technologies

C. Marketing Communications

If you subscribe to email or SMS updates, we collect:

  • Email address
  • Phone number
  • Communication preferences

You may unsubscribe at any time.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer service and support
  • Improve our website and user experience
  • Prevent fraud and enhance security
  • Send promotional emails or SMS (only if you opt in)
  • Comply with applicable legal obligations

LiVAP does not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to remember your preferences, analyze traffic, improve functionality, and support relevant advertising. You may disable cookies in your browser settings, though some features may not work properly.

4. How We Share Your Information

We only share your information when necessary, and only with:

  • Payment processors — to complete transactions
  • Shipping carriers — to deliver your order
  • Email and marketing providers — only if you have opted in
  • Website hosting and technical providers — to operate our site
  • Legal authorities — when required by law

All service providers are required to protect your data and may not use it for their own purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. No method of internet transmission is 100% secure, but we do our best to protect your data. Payment transactions are processed through secure, encrypted third-party payment providers.

6. Your Privacy Rights (U.S. Customers)

Depending on your state of residence, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request information about how your data is used

California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, the right to deletion, and the right to opt out of the sale of personal information. LiVAP does not sell personal information. We respond to verified CCPA requests within 45 days.

To exercise any of your rights, contact us at support@livap.com.

7. Email and SMS Communications

If you have opted in to marketing communications:

  • To unsubscribe from emails: click the unsubscribe link in any email we send
  • To opt out of SMS: reply STOP to any text message
  • Message and data rates may apply for SMS

Opting out of marketing communications does not affect transactional emails related to your orders.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us at support@livap.com and we will delete the information promptly.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:

  • Email: support@livap.com
  • Support hours: Monday – Friday, 9:00 AM – 6:00 PM EST
  • Response time: within 1–2 business days

MANLY CHIC LLC
5555 Youngstown Warren Rd, Unit 12
Niles, OH 44446
United States